Family Matters to Us.

Aaron Overhead Doors Atlanta is owned by Ryan Lucia, who is married to Stephenie Lucia. They have two children, Evie and Asher.

Ryan’s background is in sales and marketing, and has spent a lot of time growing small businesses. A true entrepreneur at heart, Ryan enjoys employing people and helping homeowners find garage doors that bring out the beauty in their homes.

A Cut Above the Competition.

Aaron Overhead Doors Atlanta was founded on a commitment to excellence. Our commitment is to provide excellent products, excellent customer service, excellent workmanship, and excellent communication. We do this by hiring the best people and training them in a way that makes us different.

Happy Employees Lead to Happy Customers.

Our owner, Ryan Lucia, is committed to creating a great work environment for our employees. As part of the executive leadership team for a major technology company, he learned a lot about how to treat people.

Our philosophy is to treat our employees like family and put them first. In our experience, if we hire the right people and treat them really well, that tends to result into a great experience for our customers.

1  Customer Satisfaction  Of utmost importance to dealers is customer satisfaction.  Dealers should establish customer satisfaction as a top priority, and deal with all complaints in an honest, fair and timely manner.

2  Truth in Selling Dealers should avoid misleading selling techniques and practices that encourage customers to purchase unnecessary products or services.  The necessity and reasons for the selling of enhanced products should be documented in writing to customers.

3 Responsible Conduct Dealers should avoid conduct or practices likely to discredit their companies or the door and access systems industry as a whole, and shall honor their obligations and commitments to customers.  Dealers should avoid conduct or practices intended or likely to discredit their competitors and/or customers.

4 Truth in Advertising Advertising, corporate and product literature, letters, and sales presentations should be strictly truthful, avoiding claims which are misleading or inaccurate

5 Product Installation Products shall be installed in accordance with the specific installation instructions provided by the product manufacturer.

6 Safety Compliance Dealers shall provide a safe working environment for employees and shall comply with applicable safety regulations.  In addition, dealers shall inform customers regarding safety features of products and safety precautions to be taken in the operation and maintenance of a door system.

7 Contracts Dealers shall have written contracts and/or purchase orders, which shall clearly state the essential terms for performance, including but not limited to the work to be performed, the products being purchased and/or installed, the time for performance, and all terms relating to pricing.

8 Consultation Services A door and access systems dealer’s professional knowledge is a valuable result of the dealer’s training and experience, and when called upon for service or for technical advice, it is proper that the dealer be paid for rendering these services.  If applicable, such charges should be stated and/or estimated, in writing if possible, by the dealer prior to providing the service and/or technical advice.

9 Bid Procedures When the sealed bid process is utilized, the following should apply:  Dealers should not seek to obtain price information concerning a competitor’s bid or proposal before all bids are submitted.

10 Proposal Compliance Proposals and product installation shall comply with all applicable building codes, ordinances, regulations and laws.11 Warranties Dealers shall present all warranties in writing, and shall respond to warranty service on a timely basis.