Aaron Overhead Doors is a family-owned garage door opener repair and installation company based in Buford, GA. We serve the North Atlanta and North Georgia areas including Gwinnett, North Fulton, Dekalb, Forsyth, Cobb, Hall, Jackson, Jefferson, and more. In our company, we pride ourselves on being a customer service company in the garage door business. That is how we have become A-Rated by the Better Business Bureau and earned a five-star rating online with over 1,200 customer reviews. Because we put so much value in customer service, we hire employees, not subcontractors to complete your repairs. They are trained to work on all brands of garage door openers and all types of problems. This commitment to excellence in customer service, quality of repair, and value in replacement parts makes us a local garage door company you can trust. We are committed to finding the best and most affordable option for opener repair. If we can’t find a good repair option, we will offer you a great deal on a new opener installation. Contact us today at 678-960-3360 to schedule a free consultation!
FAMILY-OWNED & OPERATED SINCE 1968
Common Repairs for Screw and Chain Drive Openers
Screw drive garage door openers have a common repair: the trolley or carriage carrier. When the door starts to get heavy over time, it adds stress to the trolley on a screw drive. The trolley can strip which will cause your door to slide when trying to open. This is also a sign that the garage door torsion springs need to be replaced in most cases.
On chain drive garage door openers, it’s not uncommon to have a broken sprocket or stripped gears. The sprocket is a stress point when the door is too heavy, and the torsion springs are doing their job. You can extend the life of your garage door opener by replacing your gear and sprocket assembly.
Read below to learn more about garage door openers and the most common issues!
What are the different types of garage door openers?
- Chain Drive Opener – This is the most common and affordable type of opener. It operates on a chain that connects the trolley to a motor. However, since most of the parts are metal, it has a very noisy operation due to all the vibration. This means it aren’t a great option if you have a room above or beside the garage. But if you are looking for a simple system that gets the job done, this could be the opener for you.
- Belt Drive Opener – Instead of a chain, this opener operates on a rubber belt. This makes them a great smooth motion alternative to the noisier chain drive. In fact, belt drive is known for being one of the quietest opener options. They are also longer lasting because the lack of frequent vibrations reduces the need for repairs. Our LiftMaster line features several options for belt drive openers which you can view here.
- Screw Drive Opener – For this opener, a trolley moves along a threaded steel rod while the motor rotates the rod in order to open and close the door. This type of opener tends to land as the midrange option between chain and belt drive openers in terms of quiet operation and longevity. However, we tend to recommend replacing this type of opener for an update model.
- Jackshaft Drive Opener – This is one of the more modern options for garage door openers. Instead of being installed on the ceiling like most openers, a jackshaft is placed on the wall beside the garage door. It is a great option if you have high ceiling and want a high lift track or if you want to install storage on the ceiling of your garage. However, it is more expensive than most other openers and doesn’t fit every garage door system.
- Direct Drive Opener – This features a stationary chain inside a steel rail with only one moving part located in the traveling motor carriage. This mechanism makes it the quietest opener available. Additionally, the motor for direct drive openers comes with a lifetime warranty which means you can trust its long term functionality. Our SOMMER operator features this type of drive; you can learn more about it here.
How do you know if your garage door opener is broken?
You will, of course, notice that your garage door is malfunctioning if the clicker or MyQ app will not lift the door. However, pinpointing if the issue is with your opener or another part of your system can be difficult. First, look on the opener to make sure that the light is on. If not, you might just need to reset the electricity to restore it to functioning. However, if the power works, but the door still will not, try opening the door manually. If the door can be lifted manually, your hardware in terms of the springs and cables are most likely still working; it is your opener that is the issue.
Maybe your issue is not that your garage door won’t open suddenly, but that it opens and closes on its own. This could mean the opener has faulty wiring or is getting power surges. Both of these problems need to be addressed in order to get your door functioning normally again. Additionally, if your opener makes strange noises either between or during opening, it may need to be serviced or replaced.
If you notice any of these issues, please call us to schedule an appointment. We can usually fit you in on the same day you call.
How much does it cost to fix an opener?
The cost of your garage door opener repair will depend on the extent of the damage and the brand of opener. In most cases repairs are possible on all the major brands of openers like LiftMaster, Genie, Chamberlin, SOMMER, and Craftsman. If it’s a small repair like adjusting the eye sensors, our technicians can usually fix it during your consultation. On the other end, if your repair costs are nearing the cost of a new opener, we can help you select a new system for a good price.
How do I know if my automatic reversal system is working?
The automatic reversal system is the most important safety feature for your garage. This technology makes your garage door stop and reverse if the opening is obstructed in any way. That way your children and pets cannot be hurt by a lowering door. The system knows to stop when something steps in front of the eye sensors located on the sides of your garage door opening. This safety mechanism is important to a discussion of openers because this feature should come standard. Your opener will work with the eye sensors to reverse the door so it is necessary to ensure both are functioning. Safety features similar to this are vital for protecting your family easily and reliably.
To test this system, you have the choice of several simple methods. First, place a wood plank or brick on the floor in the middle of the garage opening and hit the button to close the door. The door should immediately start to reverse when it hits the object. Second, try waving a long, thin object like a broom below the door as it tries to close. The door should also start to reverse in this situation. If the door continues to close in either of these scenarios, your automatic reversal system is not functioning correctly. You can try cleaning the eye sensors to see if that fixes the issue. If it does not, please give us a call to schedule an inspection, and we will make sure your garage door is operating safety.