Three Common Reasons Your Garage Door Isn't Opening
Broken Garage Door Spring

Three Common Reasons Your Garage Door Isn’t Opening

Are you having issues with your garage door opening? This can be very frustrating. Especially when you find yourself trying to pull into your garage while it’s pouring rain (as luck would have it). Been there, not fun. There are three common causes for this, and chances are, one of these applies to your garage door.

Let’s discuss the first possible issue.

Many times a garage door can fail to open due to a broken or faulty spring. The health of your garage door spring is vital to allowing your garage door to open. This is because the spring carries a tremendous amount of tension to maintain the weight of your garage door. Importantly, the pull that the spring provides will decrease the amount of work required by the motor. Depending on the weight of your garage door, this can easily exceed what your motor can lift on its own. This can quickly become a problem because it puts strain on the garage door opener, causing it wear out more quickly.

So here’s a good way to test the spring.

First, disconnect the motor and manually lift the garage door. Now let go. Upon releasing the garage door, it should stay in place. Try this from the knee, waist, and shoulder level. This is a torsion spring balance test. If the garage door is too heavy or won’t stay in place after you’ve released it, this is a very good indicator that the spring is the issue. In some cases, if you have broken spring, you won’t be able to lift the garage door at all. When completing this test, be sure to practice caution or, even better, have someone there to hold the other side of the garage door in case it falls suddenly.

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The second reason your garage door may not open.

After a while, your garage door opener’s circuit board can go bad. While this can be due to the garage door opener being old and worn out, it is more likely to occur after a lightning storm, which can cause your circuit board to fail. The circuit board is very sensitive to power surges, so it’s very important to make sure your opener is surge protected. If you have recently experienced a storm, this is most likely the culprit. A sign that the circuit board is just going bad will be when your garage door tries to continue opening/closing and not know when to stop. Because testing the circuit involves electricity, be careful of where you touch the opener and wall socket.

The third likely reason your garage door won’t open.

The last reason your garage door may not open could be due to a broken or disconnected cable. To check this, all you need to do is a visual inspection. When your garage door opens or closes, the cable will spool out from or onto the drum. Looking from the inside of your garage, you can locate the drums at the top corner of either side of your garage door. If you have a broken or disconnected cable it will most likely be dangling from the drum. As you can see on the bottom right photo, the cable can hang loose from the drum, preventing it from winding to operate the door. Sometimes the cable can be easily restrung, but you may need the assistance of a garage door technician to ensure that it is repaired correctly.

Contact Us

If you notice any of these issues are causing your garage door not to function, contact us! Our experienced technicians can easily diagnose your problem and come stocked with the equipment to repair your door on site.

Broken Garage Door Spring
Broken Garage Door Cable
Shane Riza
14:58 12 Sep 25
Excellent responsiveness. There was a question on where to put the window panel and Matt was committed to getting it right even if it meant redoing some work. Great work and very efficient. Will definitely use this company again.
Bruce Coppedge
13:58 10 Sep 25
Aaron’s tech Joe arrived on time and completed the installation in a timely manner. He’s very professional and personable. I’ll definitely call Aaron w/ any future garage door issues.
John Thornhill
16:17 02 Sep 25
Joe was great, super helpful and very informative.

will be sure to use these guys for all garage related issues in the future!
Bob Stiller
17:15 28 Aug 25
The entire company was fantastic- from Bree calling me back on Memorial day to Joe arriving Tuesday morning to address my issue. The entire door system was reviewed nd evaluated thoroughly.
Joe patiently explained what I had, needed to be done and what my options in general were for repair. Once the estimate was ready, Joe again patiently explained the repair options and discussed in detail any specific line items I either didn't understand or was looking for clarification on.
The estimates were fair and reasonable for the work involved and once I made my choice the work was begun and finished well within the time frame Don gave me for the repair. I am extremely pleased with everything- top to bottom and will continue to highly recommend Aaron Overhead Doors to anyone looking for garage door repairs/ replacement.
Fabio Penta
19:01 25 Aug 25
I highly recommend Aaron Overhead Doors for any garage door needs. Joe Simon is professional, knowledgeable, and truly values his customers. Ally, who manages the service calls, is also extremely friendly and helpful.

When my garage door motor stopped working after just two years, Joe and the team took care of everything from start to finish with LiftMaster. They were completely honest, immediately let me know the unit was still under warranty, and kept me informed every step of the way while arranging the replacement. The entire process was seamless and stress-free thanks to their expertise and integrity.
Mike Thomason
18:00 25 Aug 25
Highly recommend Aaron Overhead Doors of Buford. They installed a garage door about 4 years ago. Called just for service and safety check - no issues. Largest item in the house, so wanted to be sure. Joe was very pleasant and helpful with answering all questions. The safety check and regular maintenance was completed quickly.
Julie Schoen
14:52 25 Aug 25
Heidi Stephens
13:48 20 Aug 25
Our sales person was wonderful - he really went the extra mile to find out what we needed and wanted. And the installation team was great - they were attentive and made doubly sure that everything was safely installed and that we were happy with the final results. It's been five months since the garage doors were installed, and we love them. We will certainly use Aaron Overhead Doors if we need garage door services in the future, and we are happy to refer them to others who need new doors or garage door service.
Jon Christopher
22:14 13 Aug 25
Matt was very attentive when I ask questions and he is very knowledgeable about the garage doors .
He made me feel comfortable

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