Allow me to introduce myself! My name is Ryan and I launched a garage door company with four days of training. You heard me right…Four days with little to no knowledge of garage door repair. I learned the hard way. One of the biggest teaching moments was being stuck in a garage without answers. I think many believe garage door repair is simple, and it can be for an experienced garage door repair person. It wasn’t until a year after I started the company that I truly gained confidence.
But the ball really started rolling once I got certifications. I learned the IDA Expo was in Atlanta and decided to go to learn more about the garage door industry. After arriving I learned they had classes and garage door repair certification testing. I decided it was a good time to take advantage of the opportunity.
The confidence I gained once certified was priceless. My training may have been short but it was great! Simply being validated by having a certification helped me feel more professional. I also learned a lot during the process.
What does a certified garage door repair professional give you that a noncertified garage door repair person doesn’t?
If someone is going to take the time to get certified in garage door repair, it usually means they take it seriously. It requires studying and taking an in-person test. A certified garage door repair service professional will know what to look for when diagnosing the garage door and opener. They have to maintain a moral code and participate in continuous education in order to keep their certification. If you’re seeking professionalism and attention to detail, find a garage door company that has certified garage door repair professionals.
Certified Service Professionals have to agree to the following. This comes from the IDEA website. IDEA stands for The Institute of Door Dealer Education and Accreditation.
As a certified door and access systems technician, I will at all times…
- Strive to provide the highest quality of workmanship
- Seek to increase my knowledge and skills
- Provide only the work necessary and appropriate for the safe and dependable operation of the system
- Respect the property of others
- Refrain from making derogatory comments regarding the workmanship of others
- Perform my work with integrity and in a manner that reflects well on my industry
- Present and maintain my vehicle, tools, and equipment to reflect my professionalism
- Follow safe work practices for the protection of my customers, the general public, my co-workers, and myself
- Adhere to all laws, regulations, codes, and standards in the performance of my tasks
- Follow manufacturer instructions
- Inform and educate my customer regarding the work performed
- Aspire to 100% customer satisfaction and endeavor to exceed expectations
You can alternatively look on the IDEA website for certified technicians here.