Garage Door Won’t Close Safety Eyes - Aaron Overhead Doors
garage door safety eyes (1)

Garage Door Won’t Close with Safety Eyes

garage door safety eyes (1)

Can’t figure out why your garage door won’t close? It’s probably an easier fix than you think. One of the most common reasons your garage door won’t close is malfunctioning garage door safety eyes. If these sensors on the opening of your garage are out of alignment or have faulty wiring, they won’t allow your door to close. Below, we’ll discuss some troubleshooting ideas to fix your garage door safety eyes. 

What Are Garage Door Safety Eyes?

First, let’s define what garage door safety eyes are. These safety sensors are located at the bottom corners of your garage door about six inches off the ground. They are an important safety feature because they trigger an automatic reversal of your door if they’re obstructed. Safety eyes are a huge blessing for ensuring that children, pets, or even yourself are not harmed when the garage door is closing. They keep your family safe by maintaining a clear line of sight to one another. If that line is obstructed, the broken signal tells the opener to stop closing.

However, because manufacturers build these sensors to be sensitive to obstructions, they can be a little temperamental. That is why cleaning and adjusting your safety eyes may be necessary on a regular basis to make sure they operate correctly. The sensors being close to the ground also makes it necessary to watch your garage door close completely before leaving your home. Even a small object in the path of your sensors could cause the door to reverse automatically. This leaves your garage door open all day without your knowledge. 

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Why Your Garage Door Won’t Close with Safety Eyes

Below are four troubleshooting methods you can try to fix your garage door safety eyes. 

1: Take a look and see if there are any objects that may be breaking the signal between safety sensors. Even a small object near the sensors like a bucket or rake can interfere with the eyes sensor’s connection. If you notice anything like this, remove the object and see if the door will now close.

2: If there was nothing blocking your sensors, then make sure they are properly aligned with one another. If your garage door’s safety sensors get out of alignment, the door will operate as though there is an object blocking the path of travel. You can also clean both sensors with a soft cloth to clear away any dirt or debris that is blocking the connection. You might have to readjust and wipe the safety eyes several times before your door will close successfully. 

3: If everything checks out during the last two steps, then the last thing to check will be the wiring. A wire to either of your safety sensors can become broken or disconnected. Just as before, this means the garage door will understand this broken signal to mean that it should not close. In this situation, you can just reconnect the wires, or have it rewired. However, since you’re dealing with electricity, always practice caution!

4: If the last three steps didn’t fix your problem, you will need to schedule a repair consultation with a garage door company. A trained technician will be able to identify the issue with your safety eyes or another part of your garage door system. For the best local GA garage door company, choose Aaron Overhead Doors!

Contact Aaron Overhead Doors

Aaron Overhead Doors has years of experience repairing and replacing all problems with garage doors! Our expert technicians are ready to help you with any issue regarding your garage door. Also, if you want help with more troubleshooting ideas for your safety eyes, contact us

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Shane Riza profile pictureShane Riza
14:58 12 Sep 25
Excellent responsiveness. There was a question on where to put the window panel and Matt was committed to getting it right even if it meant redoing some work. Great work and very efficient. Will definitely use this company again.
Bruce Coppedge profile pictureBruce Coppedge
13:58 10 Sep 25
Aaron’s tech Joe arrived on time and completed the installation in a timely manner. He’s very professional and personable. I’ll definitely call Aaron w/ any future garage door issues.
John Thornhill profile pictureJohn Thornhill
16:17 02 Sep 25
Joe was great, super helpful and very informative.

will be sure to use these guys for all garage related issues in the future!
Bob Stiller profile pictureBob Stiller
17:15 28 Aug 25
The entire company was fantastic- from Bree calling me back on Memorial day to Joe arriving Tuesday morning to address my issue. The entire door system was reviewed nd evaluated thoroughly.
Joe patiently explained what I had, needed to be done and what my options in general were for repair. Once the estimate was ready, Joe again patiently explained the repair options and discussed in detail any specific line items I either didn't understand or was looking for clarification on.
The estimates were fair and reasonable for the work involved and once I made my choice the work was begun and finished well within the time frame Don gave me for the repair. I am extremely pleased with everything- top to bottom and will continue to highly recommend Aaron Overhead Doors to anyone looking for garage door repairs/ replacement.
Fabio Penta profile pictureFabio Penta
19:01 25 Aug 25
I highly recommend Aaron Overhead Doors for any garage door needs. Joe Simon is professional, knowledgeable, and truly values his customers. Ally, who manages the service calls, is also extremely friendly and helpful.

When my garage door motor stopped working after just two years, Joe and the team took care of everything from start to finish with LiftMaster. They were completely honest, immediately let me know the unit was still under warranty, and kept me informed every step of the way while arranging the replacement. The entire process was seamless and stress-free thanks to their expertise and integrity.
Mike Thomason profile pictureMike Thomason
18:00 25 Aug 25
Highly recommend Aaron Overhead Doors of Buford. They installed a garage door about 4 years ago. Called just for service and safety check - no issues. Largest item in the house, so wanted to be sure. Joe was very pleasant and helpful with answering all questions. The safety check and regular maintenance was completed quickly.
Julie Schoen profile pictureJulie Schoen
14:52 25 Aug 25
Heidi Stephens profile pictureHeidi Stephens
13:48 20 Aug 25
Our sales person was wonderful - he really went the extra mile to find out what we needed and wanted. And the installation team was great - they were attentive and made doubly sure that everything was safely installed and that we were happy with the final results. It's been five months since the garage doors were installed, and we love them. We will certainly use Aaron Overhead Doors if we need garage door services in the future, and we are happy to refer them to others who need new doors or garage door service.
Jon Christopher profile pictureJon Christopher
22:14 13 Aug 25
Matt was very attentive when I ask questions and he is very knowledgeable about the garage doors .
He made me feel comfortable

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