Broken Garage Door Spring?

When it comes time to replace your springs, either because they pop or you see noticeable wear, we can help you out! Aaron Overhead Doors has highly trained technicians that are familiar with every issue that comes along with a broken garage door spring. Because broken springs are a common issue for garage door repair, we keep many types and sizes in stock. From the North Atlanta and North Georgia areas, we can usually get your spring replaced and your door functioning again within a day.


Garage door springs are one of the most important parts of your garage door system. They work with your cables and opener in order to counterbalance the weight of your door, allowing you or your opener to lift it without strain. Like all the parts of your system, they will eventually wear out from use. The typical spring lasts between 10-15,000 cycles of opening your garage door. Depending on how often you use your door, this means you have as few as five years and as many as fifteen before you’ll need a spring replacement.


The first thing we advise when it comes to broken springs is to be careful! It is important that you do not attempt to open a garage door with broken springs with your automatic opener. This can cause the motor in the opener to burn out, meaning you have two parts to replace. Instead, you can try to manually open the garage door with another person’s help if you need your car out of the garage. We recommend this because, if there are two springs, you now have the entire weight of the door on one spring. This single spring could break at any time due to too much pressure. If your car is stuck in the garage, call us and we will help get it out as soon as we can.

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Garage Door Spring Repair | Atlanta, GA | Aaron Overhead Doors

Call Us for Spring Change Now at 678-960-3360!

Common Questions About Garage Door Springs

How do you know if your springs are broken?

The most obvious sign of a broken spring is if your door will not open. However, this could be an indication of any number of garage door issues. To see if the spring is the problem, you need to examine it. Look above or to the sides of your door in order to locate your springs. See if you notice a 2-4 inch separation in the middle, visible wear, or a large amount of stretching between the coils. All of this could mean that your springs are broken or wearing down. If you are experiencing any of those issues, please contact us at 678-960-3360. We can help you diagnose the problem over the phone with a few targeted questions and help you schedule a repair appointment.

What are the types of garage door springs?

Torsion Springs

Torsion springs are becoming a more modern choice for new door installations. They tend to last longer and hold more weight than standard extension springs. This spring type will be located above your garage door towards the middle, running horizontally. For seven to eight foot doors, you will only have one spring. For larger, two-car-wide doors, you will most likely have two springs. However, this number can also depend on the weight and material of your door. Torsion springs are connected to a metal tube, twisting in order to open and close your door. You will know they are damaged if there is a 2-4 inch gap anywhere between the coils. They are also know for making a loud, popping noise when they snap.

Torsion Spring Replacement

Extension Springs

If you have extension springs, they will be located to the left and right of your garage door, running vertically. These run along pulleys, extending down and back in order to operate your door. For this type of spring, you will always have two installed in your garage system. They work together as independent parts in order to create the counterbalance system with your cables and opener. You often know extensions springs are broken if your garage door lifts at angle because only one of the springs is functioning. Wear can be see if they are stretched out even in a resting position. Extension springs need to both be replaced at the same time in order to ensure the longevity of your entire system.

Garage Door Spring

Wayne Dalton Torque Master

Wayne Dalton springs are not visible because they are contained inside a torsion tube. They are a specialized type of spring specific to the Wayne Dalton garage door line. We usually suggest getting a Wayne Dalton conversion if you have this system. When this type of spring breaks, you can usually see your garage door cables hanging loose. Additionally, you can try to lift the garage door manually. If it is heavy, then your spring is most likely broken.

Wayne Dalton Springs

What can you do to test your springs?

A door balance test measures how well your springs are functioning. A garage door requires balance because the springs have to have the right amount of tension to hold the door. The door cannot be too heavy or too light. If your door doesn’t have the right balance, it can put pressure on your springs and cause them to wear out faster. This in turn can damage your opener.

There are several signs of an unbalanced door including uneven or slow opening or closing and strange noises. All of these signs mean that weight of your door is not being evenly distributed. This means unnecessary strain is building up and may cause your system to break. In order to perform a door balance test before any of these symptoms get worse follow these steps:

1. Close your garage door with you inside.

2. Disengage your garage door from the opener by pulling the manual release rope that hangs down.

3. Manually open and close the door. It should move smoothly, although it may need some lubrication around the rollers and hinges.

4. Lift your door to the halfway point and release it. If it remains in place, your springs are doing their job to balance the door. If it falls to the ground, then your door is out of balance. You can also repeat this test with your door at knee, waist, and chest height to ensure everything is running smoothly.

5. Reengage your opener by pulling on the manual string.

If you do not feel comfortable completing this test, we would be happy to perform it for you during an annual maintenance appointment. We perform this and many other steps to check your garage door parts, ensuring their function and reliability long term. Contact us at 678-960-3360 to book your appointment and visit our Maintenance page to learn more!

A Few Things That Help Us When You Call


Is your garage door wood or steel?

The material of your garage door determines its weight. Wood doors tend to be very heavy while steel doors are lighter. Knowing the material will help us select the best gauge of spring to support your door.


Is it a double-car or a single-car wide door?

The width of your garage door will help us determine how many springs your system needs. Even if you only have one spring currently, we can offer you upgrades in order to help your springs and opener last longer.


Do you have one spring or two springs?

This question helps us know if you have torsion or extension springs already installed in your garage. From there, we can ensure we find the right replacement springs in stock to fix your door.