First of all we owe a large part of our success to our team and our friends and family. We would not be where we are today without them. Our team has worked tirelessly and maintained the level of excellence that we expect when we do jobs. Our friends and family have gone above and beyond being quick to refer our company or share our post repeatedly about garage doors. Some of you have done so at a rate that probably caused you to lose some friends (Brian Wilson). Either way, we love you all for your support and we want you to know that every time you like a post, share it, or tell your friends we are forever grateful.
Let’s dig into the year and recap the success we had.
We launched Aaron Overhead Doors Atlanta LLC August 1st which is the 3rd location in the Aaron Overhead Door family. The other two are in Monterey California and San Jose California. Since august we installed over 50 garage doors, repaired over 100 garage doors. We sold & installed over 75 LiftMaster garage door openers. We did a few custom garage doors and custom builds around garage doors.
Our reputation has been the best part. Almost every review online is 5 star with the exception of 2 (1 4 star and 1 1 star). We estimate about 30% of our customers leave us reviews. In order to get that many people to go online and speak positive about you means we are doing what we set out to do.
Our philosophy is and always will be that we are a customer service company first and a garage door company next. Our owner, Ryan Lucia is dedicated to treating our employees with respect and rewarding them for doing the right thing. He has even rewarded his garage door technicians for finding a better solution for customers even when it’s cheaper.
2015 was kind to us. We won many awards for the year based on our reputation. We achieved Elite Service from HomeAdvisor and many more awards. We achieved and maintained our A+ rating with the Better Business Bureau with no complaints.
Because 2015 was so kind to us we were able to give back in 2015. We gave enough to feed over 20 families in need for Thanksgiving with Thanksgiving in a box. We installed doors for free for people who needed them and even helped a deployed soldier repair his garage door at no cost because his wife was here in the states with her hands full and had a bad day. We were even able to take our team out fishing in Lake Lanier for a day off in the sun.
If it sounds like we are bragging, we are but we are humble enough to know that we couldn’t have done it without you! Those of you reading this are the family and friends that have supported us through prayer, encouragement, and referring us to your friends and family. For that we are forever grateful and we owe you big!
We promise to continue to give back and treat your friends and family like our own and we ask that you continue to let every know about us. Thank you and we are committed to doing more in 2016.